Logs

View actual numbers and results of the data synchronization

The Logs and Results can be accessed in two ways:

1. From the Integrations page: Click on View Logs under the Sync Now/ Copy URL button

2. From the Projects Navigation Menu: Click on the Logs icon

3. If a sync fails, then the "Failure" icon will also redirect to the Logs page

The Logs page displays the following fields in tabular form:

Field name	Description
Pipe Name	The Integration name
Total	Total number of records processed in that sync
Succeeded	Number of records processed successfully
Failed	Number of records that were not processed
Duration	Time taken for the sync to complete.
API Time	Time taken for an API call in a synchronization
Started At	Time when the sync was started
Finished At	Time when the sync process ended
Status	Status of the sync
View Console button	The Console Log file can be downloaded from here. (The Console Log is defined by the 'Console' statement in the Flow)
Action	Reprocess: To reprocess the synchronization with the same data For Batch Processing: Reprocess uses the same date as the data that failed to sync View Detailed Logs: Displays either A general log message (as a popup), defined by the 'Logger' statement in the Flow An entity level log message, defined by the 'Step Logger' statement in the Flow

Console Logs

Logs Duration

The duration split up information for every synchronization is displayed upon hovering over the Duration field.

Logs Duration with records

Logs Duration Split-up on API Level

Logs duration with records processed in milliseconds

Logs Filter

The Logs can be filtered based on:

1. Pipe Name

2. Entity ID

3. Status of the Logs

4. Total records

Default Date Filter

The default date filter is automatically added to logs page to improve performance. Users can choose from predefined time ranges, such as recent hours or days, to quickly filter logs. (e.g., Last 3 hours or Last 7 days)

Users can also specify a custom date range (e.g., Jan 01, 2025, 12:00 AM – Jan 10, 2025, 12:00 AM)

By default, logs from the last 7 days are displayed.

Logs Timezone

• All times are displayed in respective project timezone. If not configured, Default Timezone is UTC (Coordinated Universal Time).

• If a user overrides a project timezone by account timezone in account settings, Logs will be displayed in the account timezone set by the user. This change will be reflected only for that user.

Pipes Reprocessing

This feature allows the ability to reprocess the pipes with the same information again. This can be used when errors in a pipe are fixed, and users wish to resync the same data.

Some systems could not work well with the reprocessing feature because of its limitations.

Pipes Reprocessing enable/disable options

The Option to enable and disable logs is found within the project settings as displayed in the image below:

On enabling the pipes reprocessing option, DCKAP Integrator logs the information of the pipe on the first run, to reprocess the same data again.

Important Notes

• All the date and time entries shown here are displayed in the timezone configured in project settings

• The View Console button will be displayed and Console messages are logged only when the setting is enabled in the project settings (Click here to go to Project Settings)

• For Batch synchronization, Console logs greater than 5 MB may be downloaded as a text file

• Dynamic services will not be able to log more than 5 MB in Console logs

• Console logs will be automatically deleted except the last 5 days' records.

• IMPORTANT: Console Log download link is valid only for 5 minutes. You will need to refresh the page to get a new link in the Console Log Area.

Any kind of logs (Logs Summary, Detailed Logs, Console Logs) will be retained only for 30 days in DCKAP Integrator.