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Notification

Sends an email from the workflow to the given recipient list.

Options

  • Send To - Recipient emails in comma-separated values

  • Subject - Subject line of the email. Keep it short.

  • Character Set - To be interpreted in the emails. Options: US-ASCII, ISO-8859-1, UTF-8

  • Content Transfer Encoding - Mail encoding method. Options: Quoted Printable, Base64, 7Bit, 8Bit, Binary

  • Message Type - Plain Text for sending string messages. HTML for sending mail as per a template

  • Dynamic Data - Only for the HTML message type to pass the dynamic data. Provide in JSON format.

  • Message - Email Content or Body.

Examples

Plain Email

  • Subject: Plain Text Mail Demo

  • Character Set: US-ASCII (Default Value)

  • Content Transfer Encoding: 7 bit (Default Value)

  • Message Type: Plain Text

  • Message: 

    Dear Sir,
This is to inform you that we received your ticket.
Example 1

HTML Email without dynamic content

  • Subject: HTML Static Mail Demo

  • Character Set: US-ASCII (Default Value)

  • Content Transfer Encoding: 7 bit (Default Value)

  • Message Type: HTML

  • Message: 

    <html>
   <head>
      <h1> Line1 </h1>
   </head>
   <body>
      <i>This is a mail to communicate that we are working on your ticket </i>
   </body>
</html>
Example 2

HTML Email with dynamic content

  • Subject: Dynamic HTML Mail Demo

  • Character Set: US-ASCII (Default Value)

  • Content Transfer Encoding: 7 bit (Default Value)

  • Message Type: HTML

  • Dynamic Data 

    {
    "keys": ["Name","Age","Company"],
    "records": [
        {"name": "Alex", "age": 25, "company": "DCKAP"},
        {"name": "David", "age": 28, "company": "DCKAP"}
    ]
}

  • Message: 

    <!DOCTYPE html> 
<html>
   <head>
      <style> 
         table, th, td { border: 1px solid black; } 
      </style>
   </head>
   <body>
      <table>
         <tr>
            {% for key in keys %}
            <td>{{key}}</td>
            {% endfor %} 
         </tr>
         <tr>
               {% for dict_item in records %}
                      {% for key, value in dict_item.items() %} 
                              <td>{{value}}</td>
                      {% endfor %}
                      <tr></tr>
               {% endfor %} 
         </tr> 
      </table>
   </body>
</html>
Example 3

Base-64 HTML Combination and occasionally Base-64 plain text combinations don't work as expected. This will be addressed in the upcoming releases.

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