Notification

Sends an email from the workflow to the given recipient list.

Options

Send To - Recipient emails in comma-separated values
Subject - Subject line of the email. Keep it short.
Character Set - To be interpreted in the emails. Options: US-ASCII, ISO-8859-1, UTF-8
Content Transfer Encoding - Mail encoding method. Options: Quoted Printable, Base64, 7Bit, 8Bit, Binary
Message Type - Plain Text for sending string messages. HTML for sending mail as per a template
Dynamic Data - Only for the HTML message type to pass the dynamic data. Provide in JSON format.
Message - Email Content or Body.

Examples

Plain Email

Subject: Plain Text Mail Demo
Character Set: US-ASCII (Default Value)
Content Transfer Encoding: 7 bit (Default Value)
Message Type: Plain Text

Message:

Dear Sir,
This is to inform you that we received your ticket.

HTML Email without dynamic content

Subject: HTML Static Mail Demo
Character Set: US-ASCII (Default Value)
Content Transfer Encoding: 7 bit (Default Value)
Message Type: HTML

Message:

<html>
   <head>
      <h1> Line1 </h1>
   </head>
   <body>
      <i>This is a mail to communicate that we are working on your ticket </i>
   </body>
</html>

HTML Email with dynamic content

Subject: Dynamic HTML Mail Demo
Character Set: US-ASCII (Default Value)
Content Transfer Encoding: 7 bit (Default Value)
Message Type: HTML

Dynamic Data

{
    "keys": ["Name","Age","Company"],
    "records": [
        {"name": "Alex", "age": 25, "company": "DCKAP"},
        {"name": "David", "age": 28, "company": "DCKAP"}
    ]
}

Message:

<!DOCTYPE html> 
<html>
   <head>
      <style> 
         table, th, td { border: 1px solid black; } 
      </style>
   </head>
   <body>
      <table>
         <tr>
            {% for key in keys %}
            <td>{{key}}</td>
            {% endfor %} 
         </tr>
         <tr>
               {% for dict_item in records %}
                      {% for key, value in dict_item.items() %} 
                              <td>{{value}}</td>
                      {% endfor %}
                      <tr></tr>
               {% endfor %} 
         </tr> 
      </table>
   </body>
</html>

Base-64 HTML Combination and occasionally Base-64 plain text combinations don't work as expected. This will be addressed in the upcoming releases.

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Last updated 9 months ago

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